Echo is a digital healthcare service that simplifies the process of managing and receiving prescriptions. Operating within the UK, Echo primarily serves NHS patients, including those with exemptions and pre-payment certificates. The service allows users to order their repeat prescriptions online, which are then thoroughly checked by qualified pharmacists. Echo is part of LloydsPharmacy, ensuring that the medicines are handled with care and professionalism. The business model revolves around providing free delivery of prescriptions to patients' homes or to thousands of local collection points with extended hours, making it convenient for users to access their medications. Echo generates revenue through standard prescription charges for those who pay, while offering free services to NHS exempt patients. The company also provides reminders for medication intake and reordering, ensuring that users never run out of their essential medicines.

Keywords: digital healthcare, prescription delivery, NHS exemptions, LloydsPharmacy, local collection points, secure packaging, medication reminders, repeat prescriptions, family medicine management, COVID-19 support.