Symphony, a SYKES company, is a professional services firm that specializes in Intelligent Automation (IA) solutions. The company leverages tools like Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA) to help businesses handle greater volumes of work without additional strain on resources. Symphony serves a diverse range of clients, including many of the best-loved brands, by providing end-to-end solutions that transform customer and employee experiences. Operating in the global market, Symphony combines business insights with a deep understanding of technology to deliver significant value through a robust methodology and proven expertise, boasting over 300 successful deployments.

Symphony's business model revolves around designing, delivering, and managing modern business processes. The company generates revenue through implementation services, managed services, and continuous support and improvement of processes, technology, and infrastructure. Symphony's team of experts helps enterprises leverage the latest RPA and IA solutions to redefine the future of work, ensuring quality and continuous improvement in all facets of operations.

Keywords: Intelligent Automation, RPA, RDA, business processes, customer experience, employee experience, managed services, technology transformation, global market, professional services.